We guarantee your complete satisfaction. If you aren’t 100% satisfied with our services for any reason, just call us within 24 hours, and we’ll give you your choice:

1) We’ll dispatch a team the next day to correct any problems and re-clean to your complete satisfaction, at no charge to you, or
2) If it’s a small matter you don’t feel requires our immediate attention, we’ll give you a partial credit toward your next cleaning, and attend to your concerns with special care thereafter.

Quality Assurance

Of course we guarantee our work, but the scenario below best illustrates our professional approach to resolving problems and providing consistent quality.

You’ve had your third housecleaning visit today, and you discover a problem when you arrive home. The bathroom mirror is streaky and they didn’t clean the floor behind the toilet. Anxiety sets is. You have company coming in a few days, and, while it’s not a big deal, you don’t want to clean a bathroom you just paid someone else to clean. What should you do?

The simple answer is just call us, but you hesitate. You tried that with the last service you had and left six different messages and missed the call the one time they called you back. When you finally did speak with them, they acted very defensively and made you feel like a whiner. On top of all that, you kept having the same problems on future cleanings.

Will we ever leave a mirror streaky? Sooner or later we probably will. Of course our staff is pre-screened, well trained, and well supervised to minimize such things, but they are human and make mistakes.

When we do make a mistake, call us within 24 hours. Unlike 95% of the companies in the yellow pages, we answer the phone during business hours. You won’t hear excuses. You will hear an apology. Then we will dispatch a team, the next business day, to re-clean the area that was not done properly, at no extra charge. Or if you’d rather, we’ll give you a partial credit toward your next cleaning.

Calling us when there is a serious lapse is the easy part. There are three vital things you must give us to get the kind of quality you want every time we clean your home. In order of importance, they are:
1. Feedback
2. Feedback
3. Feedback
 

We offer house, and office cleaning with a personal touch. It's your house we clean it the way you want.

Our cleaning services are more then just dusting and vacuuming. Each house has specific needs. We wash walls, windows,complete floor care and  dishes, and most anything you can think of. We clean ovens, refrigerators, microwaves, and cupboards. We will send our cleaners/ maids to your house, you let the cleaner know what your specific needs are, then the cleaners/ maids will clean your house according to your needs. Each time you have your house cleaned the same cleaners/ maids will clean your house the way you want it cleaned. I.E example lets say one clint perfers anti allergy products well make sure we have that supply or anther wants their home to be cleaned with pinesol well make sure we have that product on hand ect.

We offer cleaning for special occasions. There is no better way to enjoy your party, then to let us help you prepare for it, and let us clean up after it.

Moving? There is never as much time as you need.  We will clean your old, or new house top to bottom.

Remodeling? We will clean up the dust, and dirt, allowing you to enjoy your new kitchen, bathroom, or addition.

Need a present? What mother or wife wouldn't like to come home to a clean house? You can get them a gift certificate for a specific cleaning, or on a regular basis.

 

Call to receive a free estimate

call now

1-888-827-4949